I like this cleanser ok. A few other reviews mention not liking the texture, which is completely solid until you scrape a little off with the provided spatula, and I found that while it mostly melts onto my hand there are usually a few lumps that remain solid. I feel like I waste some product spreading it around on my hand trying to get it to melt, too. The texture of the product going onto my face is lovely, it's very smooth once melted and turns to a milk when you add water. It's super mild too and doesn't irritate my eyes or any sore skin. It has a lemongrass fragrance that I don't enjoy, and puts me off using it (and maybe I missed it on the description, but I usually try to buy unscented products). Your mileage may vary with the fragrance! I find it strong, but my partner says it's mild. The plastic lid on the container also doesn't completely close, which isn't a huge problem as it also has an internal lid, but is very annoying when it pops open. (Again, maybe I missed it in the description, but I wish the packaging materials were listed.) I wouldn't buy this again, but I'll use the rest of the pot.