After using this for a few weeks, I can say it doesn't do anything more for my winter chapped lips than just putting shea butter on them overnight. I've happily gone back to unscented shea butter. Won't buy this again. I have it on my desk to use as a thick winter lip balm instead, and it does feel moisturising (definitely doesn't feel exfoliating though). I was also slightly worried I'd lose the spatula, so I've cut the end of the handle off, so it can sit inside the inner lid.